MailMailer support ONLY permission-based marketing practices. We simply DO NOT
condone, utilize, or offer spamming services. MailMailer has implemented various
policies and procedures that:
1. Encourage permission-based marketing.
2. Help prevent MailMailer from being used for the purpose of unsolicited email
campaigns.
3. Respond to all complaints suggesting Campaigner has been used as a vehicle
to send unsolicited email.
Our customer support actively monitors large import lists and emails going to
a large number of subscribers. Any account we suspect of conducting spam will
be immediately terminated from use of the website while we investigate accusations.
If you know of or suspect any violators, please notify us immediately.
Every email contains a mandatory unsubscribe link - those individuals who try
to remove this link will be warned that they are doing so. If the link is removed
or de-activated in any way, MailMailer will terminate the customer's account while
we investigate occurrences.
What is Spam?
Spam is unsolicited commercial email (UCE), junk mail or bulk mail that has not
been requested by the recipient. In addition to being perceived as intrusive,
irrelevant and often offensive, it is also typical that spam emails do not contain
an option to unsubscribe from the mailing list. Simply put, spam is the opposite
of permission-based emails - those that are requested, anticipated, personal and
relevant.
We encourage the Creation of Opt-in Distribution Lists:
Free Opt-in List Building - MailMailer enables our customers
to put an "Opt-in" form on their website. This feature collects and
stores an unlimited number of permission-based recipients, seamlessly and at no
extra cost.
Viralocity -You can add "Subscribe now'' or "Forward
it to friend'' below every mail campaign and increase the opt-in chances. Referral
marketing succeeds more than a regular email campaign because email referrals
create a personal touch, is pertinent and of interest to the recipient. We promotes
sending referrals as it encourages people to send viable emails and attaches their
personal information and email address to it so any reply email goes back to the
sender.
Double Opt-in - All our clients can use an extra security feature
in which an email address is not added to the recipient list until a confirmation
email is sent and a reply is received. MailMailer is the only email marketing
website that offers this feature.
UnSubscription Policy - Every email sent through MailMailer contains
an Unsubscription link, and when a User unsubscribe from the list, the contact
list is automatically updated to completely negate the possibility of sending
unwanted emails to people unsubscribe from your website or through your campaign.
Responding to SPAM Complaints
If you think that you have been spammed, please forward the unsolicited email
to abuse@mailmailer.com and pass on any other information that you think will
help MailMailer in its investigations.
The Bottom Line
We take your privacy very seriously and it is our prime policy to protect our
clients and affiliates against spamming. Our license agreement gives us the right
to publish the names of any customer who has been terminated because of Spam complaints.
We share this information with other permission-based providers to reduce the
probability that the abuser will simply take their business to another provider
and get past their controls.
The CAN-SPAM Law of 2003 is in effect from January 1, 2004 in USA.
